How Pre-Orders Work

Pre-Order Policy

Thank you for shopping with Mama Said! Our pre-order items are custom-made, exclusive, and available in limited quantities. Please read our pre-order policy before placing your order.

Shipping & Processing Time

All pre-order garments are made-to-order, ensuring high-quality craftsmanship and attention to detail. Due to this, please allow 6-8 weeks for production and shipping. We appreciate your patience as we create something truly special for you. Once your order ships, you will receive tracking details via email.

Final Sale – No Returns or Exchanges

Because our pre-order items are custom-made specifically for you, all sales are final. We cannot accept returns, exchanges, or cancellations once an order is placed. Please double-check your size and order details before completing your purchase.

Limited Edition & Exclusive Drops

Our pre-order garments are produced in limited quantities, making each piece unique and exclusive. Once sold out, these designs may not be restocked. Pre-ordering guarantees your item before it’s gone, so don’t miss out!

By placing a pre-order, you acknowledge and agree to these terms. Thank you for supporting Mama Said—your patience allows us to create meaningful, high-quality apparel just for you!